How about trust?
Posted by Felix Enescu on February 9th, 2007
Garr Reynolds has an article about trust on his Presentation Zen blog.
Very good read especially now when each and every vendor want to be “your trusted partner”.
Posted by Felix Enescu on February 9th, 2007
Garr Reynolds has an article about trust on his Presentation Zen blog.
Very good read especially now when each and every vendor want to be “your trusted partner”.
February 9th, 2007 at 8:12 am
Reynolds’s article is definetely great, and so is your observation. Every sales guy in the market now will bubble about trusting him, about not moving a box, about really focusing on its customer needs. However, many of those sales pitches are getting, to some extent, into presenting a box, or a product, or a software package that will (of course) be the one and only answer to your need. Funny enough
A serious percent of this guys do have a weird way of listening without actually hearing. This does not change my need, as a sales guy, to get your trust in me. I still want to build a partnership with each and one of my customers, because I feel this is the best way of doing things, and of getting them done. It’s just a lot harder these days, that’s all
February 9th, 2007 at 5:07 pm
Trust is present (or not) in relation with any vendor, including box-moving ones.
Problems appear when they try to misrepresent themselves. If one move boxes, should be proud of that (FedEx is!).