I found an intriguing article from The Tech Zone via Business Innovation Insider.

I will just quote from the article:

IT people (e.g. analysts and programmers) exhibit a lot of blue collar characteristics, e.g., repetition in types of work performed, they do not dress or act like professionals, and regularly punch in and out of work with little interest in going above and beyond the call of duty. [...] Blue collar workers can perform technical tasks as well as manual tasks, such as those found in manufacturing and assembly; and although they are classified as exempt workers paid a salary, they tend to behave like hourly workers instead. Further, there are plenty of blue collar workers who were just as educated, if not more so, than a lot of the programmers and analysts on their staffs. One executive even went so far as to tell me about a couple of craftsman machinists he had with MBA degrees…

What do you think? How do you feel?

For any manger solving problems is an everyday job. One can apply various methodologies. I propose you a simple approach guaranteed to solve all problems:

Ok. Enough joking. Take a look at this post by Carmine Coyote on the Slow Leadership blog:

If the sh*t was a random event, your job as boss is to reassure, comfort, and display undiminished trust and loyalty. Doing anything else proves the asshole bit.

The attitude under stress will show the real character of people. If you can stand up, take your part of the blame then you are a man of character.

If you can protect your people, if you can take the blame of the organization for them then you will earn the loyalty of your people.

What is you problem solving methodology? Leave a comment to tell us.