You have to read this article of Guy Kawasaki.

Guy touches a lot of areas of corporate stupidity. One area I want to point out is “consensus”. With so many books and articles on team work, on building consensus, power of groups many people seems to forget about “group thinking”.

See also my post on “thermal death of the universe”.

A comfortable organization is a frozen one. Without “discomfort’ people will not move from their current habits (read processes) and the organization will soon became disconnected from its market, from its customers.